Voice Operations Specialist (Job Number:402729)
Description:
Description: Individual will Serve as the Voice Operations Specialist for the 26th Network Operations Squadron (26 NOS) located at Maxwell Air force Base-Gunter Annex, Alabama. Plans, installs, maintains, and administers the Voice Over IP (VoIP) server hardware and software for the AF enterprise, including call agent/local session controllers, conferencing servers, voice protection/Edge Border controller (EBC) servers, voice directory services and other services.
Responsibilities include:
- Provides planning routine and non-routine maintenance as well as 24x7 support and troubleshooting for 26 NOS VoIP services.
- Maintains trunks, route paths and dial plans both to higher enclaves and lower enclaves.
- Manages end instrument registration on enterprise cluster.
- Develops solutions and innovative enhancements utilizing test/lab equipment.
- Provides expertise and advice to lower enclave POCs.
- Performs test and turn up with tier-2 personnel.
- Plans and schedules maintenance activities according to established AFNetOps and 26 NOS requirements and timelines.
- Adheres to DISA STIGS, AF TCNOs, and other IA and configuration guidance and regulations for all hardware and software implementations.
- Special projects as assigned.
Qualifications
:
REQUIRED EDUCATION:
Bachelor’s Degree in computer science or related engineering field or an associate’s degree and a minimum of three years’ experience in addition to minimum experience identified below.
Required Experience: 4-6 years CISCO router and switch operations and management with at least 2 years of VOIP experience in DoD environment. Cisco Certified Network Professional (CCNP) certification. Cisco Certified Voice Professional (CCVP) certifications.
Desired Experience: Prior 26 NOS or AF voice over IP experience highly desirable.
Required Clearance: Top Secret
Required DoD 8570 Certification: IAT-III Certification
Travel: No regular travel required; responsibilities may include short or no-notice travel to troubleshoot system issues at remote locations and or support program management office operational, developmental, integration, and test and evaluation activities.
SAIC Overview:SAIC is a leading provider of technical, engineering and enterprise information technology services to the U.S. government. Our 13,000 employees deliver systems engineering and information technology offerings for large, complex government programs, as well as a broad range of higher-end, differentiated technology services. The company is headquartered in McLean, Va. For more information, visit www.saic.com.
EOE AA M/F/Vet/Disability
Job Posting: Apr 17, 2014, 9:31:54 AM
Primary Location: United States-AL-MONTGOMERY
Clearance Level Must Currently Possess: Top Secret
Clearance Level Must Be Able to Obtain: None
Potential for Teleworking: No
Travel: None
Shift: Day Job
Schedule: Full-time
Description:
Description: Individual will Serve as the Voice Operations Specialist for the 26th Network Operations Squadron (26 NOS) located at Maxwell Air force Base-Gunter Annex, Alabama. Plans, installs, maintains, and administers the Voice Over IP (VoIP) server hardware and software for the AF enterprise, including call agent/local session controllers, conferencing servers, voice protection/Edge Border controller (EBC) servers, voice directory services and other services.
Responsibilities include:
- Provides planning routine and non-routine maintenance as well as 24x7 support and troubleshooting for 26 NOS VoIP services.
- Maintains trunks, route paths and dial plans both to higher enclaves and lower enclaves.
- Manages end instrument registration on enterprise cluster.
- Develops solutions and innovative enhancements utilizing test/lab equipment.
- Provides expertise and advice to lower enclave POCs.
- Performs test and turn up with tier-2 personnel.
- Plans and schedules maintenance activities according to established AFNetOps and 26 NOS requirements and timelines.
- Adheres to DISA STIGS, AF TCNOs, and other IA and configuration guidance and regulations for all hardware and software implementations.
- Special projects as assigned.
Qualifications
:
REQUIRED EDUCATION:
Bachelor’s Degree in computer science or related engineering field or an associate’s degree and a minimum of three years’ experience in addition to minimum experience identified below.
Required Experience: 4-6 years CISCO router and switch operations and management with at least 2 years of VOIP experience in DoD environment. Cisco Certified Network Professional (CCNP) certification. Cisco Certified Voice Professional (CCVP) certifications.
Desired Experience: Prior 26 NOS or AF voice over IP experience highly desirable.
Required Clearance: Top Secret
Required DoD 8570 Certification: IAT-III Certification
Travel: No regular travel required; responsibilities may include short or no-notice travel to troubleshoot system issues at remote locations and or support program management office operational, developmental, integration, and test and evaluation activities.
SAIC Overview:SAIC is a leading provider of technical, engineering and enterprise information technology services to the U.S. government. Our 13,000 employees deliver systems engineering and information technology offerings for large, complex government programs, as well as a broad range of higher-end, differentiated technology services. The company is headquartered in McLean, Va. For more information, visit www.saic.com.
EOE AA M/F/Vet/Disability
Job Posting: Apr 17, 2014, 9:31:54 AM
Primary Location: United States-AL-MONTGOMERY
Clearance Level Must Currently Possess: Top Secret
Clearance Level Must Be Able to Obtain: None
Potential for Teleworking: No
Travel: None
Shift: Day Job
Schedule: Full-time