Watch Officer (Job Number:406071)
Description:
Watch Officer
NIEMA COOP Watch Officers support the 24x7 operations of the Response Operations Center (ROC). Primary responsibilities include the compilation and preparation of daily intelligence Common Intelligence Pictures (CIP) reports, maintenance and operation of the NIEMA automated notification systems supporting IC Continuity of Government (COG), and critical support to ongoing operations during emergency and national security events.
Specific Tasks:
- Work 12 hour rotating shifts in a 24x7 Watch Operations. A normal 10 week rotation will consist of 4 weeks day shift, 1 week admin (training, on-call to fill a shift in the event a scheduled co-worker has an unplanned absence, participating in other watch operations, etc.), 4 weeks night shift, 1 week admin, repeat.
- Participate in the development and delivery of daily intelligence and related status reports to include: Daily Press Digest; IC Health and Status charts; Common Intelligence Picture; additional Intelligence-focused products as directed by the client.
- Deliver concise and effective intelligence, critical infrastructure and consequence management briefings to senior IC executive as required, potentially under conditions of very high stress and op-tempo
- Establish and maintain certifications and current knowledge of continuity operations, to include: FEMA Continuity Practitioner certification and continuity and intelligence watch operations.
- Monitor IC databases and various IC systems (e.g., JWICS, SIPRNET and UGOV) for important or critical information that may require after-hours notification of senior management. Maintain a log of all 12-hour shift activities including the notifications from various emergency and response agencies.
- Develop and perform special communications-based exercises and produce post-exercise deliverables for NIEMA management and other senior leadership, to include: chronological exercise spreadsheets; creation and delivery of daily exercise material to external NIEMA clients; and production and delivery of exercise after-action reports.
- Develop, test, and maintain standard operating procedures relative to watch functions and activities. Ensure compliance with program requirements and security guidelines. Recommend changes to standard operating procedures associated with the Response Operations Center (ROC) operations.
- Periodically review and ensure that emergency call lists are current and up to date.
- Understand the operation and basic maintenance of all communications and information technology hardware, software, and firmware utilized to perform watch functions. Systems include (but are not limited to): the Washington Area Warning and Alert System (WAWAS), the DEN air response system, E-NET, the PCT, ADAPT V2, the SPURS system, non-secure and secure voice communications systems (e.g., the STE and NSTS). Responsibilities also include monitoring the Computer Equipment Room (CER) for proper temperature and humidity levels, operation of telecommunications lines and ensuring that the Uninterruptable Power Supply (UPS) system is operational.
- Proficient using the capabilities of “The Communicator” Automated Notification System to include: creating and deleting individual records in the system; creating and deleting user groups; adding and removing persons from groups; initiating pre-planned and ad-hoc recall notifications to appropriate groups; producing and interpreting recall reports from the system; use of the COTS software (Communicator) to test scenarios requiring prompt notification of impending emergencies or disasters to appropriate organizations and with advice regarding response action to be taken.
- Understand the operation and capabilities of the client’s proprietary Continuity Communications System and Video Telecommunications Conference (VTC) software and hardware. Responsibilities include: establishing outgoing VTCs with nodes on the client system; receiving incoming VTCs; routing outgoing and incoming VTCs to on-site locations; operating the client system on-line directory
- Understand the operation and capabilities of the client’s proprietary Continuity Computer Network systems to include: accessing various systems and web-sites maintaining appropriate security controls across the spectrum of classification levels; moving data across multiple domains (e.g., agency specific networks, multiple classification domains, etc.); interfacing special capabilities of the system.
MINIMUM REQUIRED QUALIFICATIONS:
- Able to respond to the client facility for emergency operations. Watch Officers are “On call” at all times and must live not more than 1 hour drive time (normal conditions) from the designated facility.
- 5 years of watch operations, intel analyst or emergency management/COOP/COG-related work
- Familiarity with message systems, message formats, communications equipment, cryptologic equipment and keying, routers, and switches
- Experienced in the functions, processes, principles, methods and procedures used in analyzing, evaluating, and fusing information and intelligence issues
- Must be proficient with MS Word, MS Power Point, MS Excel
- Ability to develop and maintain contacts within the Intelligence Agencies, Military, and COOP/COG communities
- Demonstrated strong organizational, management, time-management, leadership and strategic thinking skills
- Excellent briefing and communication skills
- Exceptional interpersonal skills, including an ability to use tact and diplomacy with people at all levels to get actions accomplished
ADDITIONAL DESIRED QUALIFICATIONS:
- Previous experience with FEMA missions, training, and operations
- Knowledge of the structure of the Intelligence Community (National and Defense) and division of labor among its agencies, especially the organizations with COOP/GOG responsibilities
- Able to:
- work independently to expose and resolve technical problems associated with the operations of the ROC
- plan and advocate new technological approaches to achieve program objectives. o
Qualifications:
SAIC Overview:SAIC is a leading provider of technical, engineering and enterprise information technology services to the U.S. government. Our 13,000 employees deliver systems engineering and information technology offerings for large, complex government programs, as well as a broad range of higher-end, differentiated technology services. The company is headquartered in McLean, Va. For more information, visit www.saic.com.
EOE AA M/F/Vet/Disability
Job Posting: Sep 17, 2014, 12:23:21 PM
Primary Location: United States-VA-MCLEAN
Clearance Level Must Currently Possess: Top Secret/SCI with Polygraph
Clearance Level Must Be Able to Obtain: None
Potential for Teleworking: No
Travel: None
Shift: Day Job
Schedule: Full-time
Description:
Watch Officer
NIEMA COOP Watch Officers support the 24x7 operations of the Response Operations Center (ROC). Primary responsibilities include the compilation and preparation of daily intelligence Common Intelligence Pictures (CIP) reports, maintenance and operation of the NIEMA automated notification systems supporting IC Continuity of Government (COG), and critical support to ongoing operations during emergency and national security events.
Specific Tasks:
- Work 12 hour rotating shifts in a 24x7 Watch Operations. A normal 10 week rotation will consist of 4 weeks day shift, 1 week admin (training, on-call to fill a shift in the event a scheduled co-worker has an unplanned absence, participating in other watch operations, etc.), 4 weeks night shift, 1 week admin, repeat.
- Participate in the development and delivery of daily intelligence and related status reports to include: Daily Press Digest; IC Health and Status charts; Common Intelligence Picture; additional Intelligence-focused products as directed by the client.
- Deliver concise and effective intelligence, critical infrastructure and consequence management briefings to senior IC executive as required, potentially under conditions of very high stress and op-tempo
- Establish and maintain certifications and current knowledge of continuity operations, to include: FEMA Continuity Practitioner certification and continuity and intelligence watch operations.
- Monitor IC databases and various IC systems (e.g., JWICS, SIPRNET and UGOV) for important or critical information that may require after-hours notification of senior management. Maintain a log of all 12-hour shift activities including the notifications from various emergency and response agencies.
- Develop and perform special communications-based exercises and produce post-exercise deliverables for NIEMA management and other senior leadership, to include: chronological exercise spreadsheets; creation and delivery of daily exercise material to external NIEMA clients; and production and delivery of exercise after-action reports.
- Develop, test, and maintain standard operating procedures relative to watch functions and activities. Ensure compliance with program requirements and security guidelines. Recommend changes to standard operating procedures associated with the Response Operations Center (ROC) operations.
- Periodically review and ensure that emergency call lists are current and up to date.
- Understand the operation and basic maintenance of all communications and information technology hardware, software, and firmware utilized to perform watch functions. Systems include (but are not limited to): the Washington Area Warning and Alert System (WAWAS), the DEN air response system, E-NET, the PCT, ADAPT V2, the SPURS system, non-secure and secure voice communications systems (e.g., the STE and NSTS). Responsibilities also include monitoring the Computer Equipment Room (CER) for proper temperature and humidity levels, operation of telecommunications lines and ensuring that the Uninterruptable Power Supply (UPS) system is operational.
- Proficient using the capabilities of “The Communicator” Automated Notification System to include: creating and deleting individual records in the system; creating and deleting user groups; adding and removing persons from groups; initiating pre-planned and ad-hoc recall notifications to appropriate groups; producing and interpreting recall reports from the system; use of the COTS software (Communicator) to test scenarios requiring prompt notification of impending emergencies or disasters to appropriate organizations and with advice regarding response action to be taken.
- Understand the operation and capabilities of the client’s proprietary Continuity Communications System and Video Telecommunications Conference (VTC) software and hardware. Responsibilities include: establishing outgoing VTCs with nodes on the client system; receiving incoming VTCs; routing outgoing and incoming VTCs to on-site locations; operating the client system on-line directory
- Understand the operation and capabilities of the client’s proprietary Continuity Computer Network systems to include: accessing various systems and web-sites maintaining appropriate security controls across the spectrum of classification levels; moving data across multiple domains (e.g., agency specific networks, multiple classification domains, etc.); interfacing special capabilities of the system.
MINIMUM REQUIRED QUALIFICATIONS:
- Able to respond to the client facility for emergency operations. Watch Officers are “On call” at all times and must live not more than 1 hour drive time (normal conditions) from the designated facility.
- 5 years of watch operations, intel analyst or emergency management/COOP/COG-related work
- Familiarity with message systems, message formats, communications equipment, cryptologic equipment and keying, routers, and switches
- Experienced in the functions, processes, principles, methods and procedures used in analyzing, evaluating, and fusing information and intelligence issues
- Must be proficient with MS Word, MS Power Point, MS Excel
- Ability to develop and maintain contacts within the Intelligence Agencies, Military, and COOP/COG communities
- Demonstrated strong organizational, management, time-management, leadership and strategic thinking skills
- Excellent briefing and communication skills
- Exceptional interpersonal skills, including an ability to use tact and diplomacy with people at all levels to get actions accomplished
ADDITIONAL DESIRED QUALIFICATIONS:
- Previous experience with FEMA missions, training, and operations
- Knowledge of the structure of the Intelligence Community (National and Defense) and division of labor among its agencies, especially the organizations with COOP/GOG responsibilities
- Able to:
- work independently to expose and resolve technical problems associated with the operations of the ROC
- plan and advocate new technological approaches to achieve program objectives. o
Qualifications:
SAIC Overview:SAIC is a leading provider of technical, engineering and enterprise information technology services to the U.S. government. Our 13,000 employees deliver systems engineering and information technology offerings for large, complex government programs, as well as a broad range of higher-end, differentiated technology services. The company is headquartered in McLean, Va. For more information, visit www.saic.com.
EOE AA M/F/Vet/Disability
Job Posting: Sep 17, 2014, 12:23:21 PM
Primary Location: United States-VA-MCLEAN
Clearance Level Must Currently Possess: Top Secret/SCI with Polygraph
Clearance Level Must Be Able to Obtain: None
Potential for Teleworking: No
Travel: None
Shift: Day Job
Schedule: Full-time