Windows PC Technician (Job Number:405069)
Description:
SAIC has an opening for a Windows PC Technician in Raleigh.This candidate must be an:
- Experienced Windows PC support professional
- Individual committed to providing excellent customer support to our customers
- Individual who can work on a fast-paced SLA driven environment
- Individual who can work well in a team setting
Required Knowledge and Skills:
- Ability to work in a fast paced team environment supporting 1500+ users
- Working knowledge of Active Directory, Group policies, and networking
- Working knowledge of VPN and Citrix for remote access
- Working knowledge of images and imaging desktops and laptops
- Must have strong interpersonal and customer service skills and be able to effectively interface with cross functional teams and with the customer
- Must have the ability to work on a team with minimal supervision
- Documents, maintains, upgrades or replaces hardware and software systems
- Some experience with supporting BlackBerrys or other mobile devices
- Proficient with supporting both Microsoft Office Suite 2010 and Microsoft Outlook 2010.
- Strong analytical and problem-solving skills and ability to troubleshoot problems in a timely manner
- Excellent written and verbal communication skills
- Supports and maintains user account information including rights, security and systems groups.
- Develops and maintains positive relationships with co-workers and other organizational stakeholders
- Demonstrates a commitment to and complies with the organization’s policies and procedures
- , A+ or Network + certification, or MCDST
- DELL hardware repair certification (or ability to obtain within 45 days after start)
Desirable
- Experience in providing support to a large community of Windows PC users
- Previous experience working in a scientific research environment is a plus
Certification in one or more of the following: MCP, MCSE Windows 7, A+ or Network + certification, or MCDST
DELL hardware repair certification (or ability to obtain within 45 days after start)
Qualifications:
Bachelor's degree preferred, minimum of High school education or equivalent and 3+ years related experience.
Certification in one or more of the following is required:
MCP, MCSE Windows 7, A+ or Network + certification, or MCDST.
DELL hardware repair certification (or ability to obtain within 45 days after start)
Must be a US citizen
SAIC Overview:SAIC is a leading provider of technical, engineering and enterprise information technology services to the U.S. government. Our 13,000 employees deliver systems engineering and information technology offerings for large, complex government programs, as well as a broad range of higher-end, differentiated technology services. The company is headquartered in McLean, Va.. For more information, visit www.saic.com.
Job Posting: Jul 25, 2014, 12:44:06 PM
Primary Location: United States-NC-RALEIGH
Clearance Level Must Currently Possess: None
Clearance Level Must Be Able to Obtain: None
Potential for Teleworking: No
Travel: None
Shift: Day Job
Schedule: Full-time
Description:
SAIC has an opening for a Windows PC Technician in Raleigh.This candidate must be an:
- Experienced Windows PC support professional
- Individual committed to providing excellent customer support to our customers
- Individual who can work on a fast-paced SLA driven environment
- Individual who can work well in a team setting
Required Knowledge and Skills:
- Ability to work in a fast paced team environment supporting 1500+ users
- Working knowledge of Active Directory, Group policies, and networking
- Working knowledge of VPN and Citrix for remote access
- Working knowledge of images and imaging desktops and laptops
- Must have strong interpersonal and customer service skills and be able to effectively interface with cross functional teams and with the customer
- Must have the ability to work on a team with minimal supervision
- Documents, maintains, upgrades or replaces hardware and software systems
- Some experience with supporting BlackBerrys or other mobile devices
- Proficient with supporting both Microsoft Office Suite 2010 and Microsoft Outlook 2010.
- Strong analytical and problem-solving skills and ability to troubleshoot problems in a timely manner
- Excellent written and verbal communication skills
- Supports and maintains user account information including rights, security and systems groups.
- Develops and maintains positive relationships with co-workers and other organizational stakeholders
- Demonstrates a commitment to and complies with the organization’s policies and procedures
- , A+ or Network + certification, or MCDST
- DELL hardware repair certification (or ability to obtain within 45 days after start)
Desirable
- Experience in providing support to a large community of Windows PC users
- Previous experience working in a scientific research environment is a plus
Certification in one or more of the following: MCP, MCSE Windows 7, A+ or Network + certification, or MCDST
DELL hardware repair certification (or ability to obtain within 45 days after start)
Qualifications:
Bachelor's degree preferred, minimum of High school education or equivalent and 3+ years related experience.
Certification in one or more of the following is required:
MCP, MCSE Windows 7, A+ or Network + certification, or MCDST.
DELL hardware repair certification (or ability to obtain within 45 days after start)
Must be a US citizen
SAIC Overview:SAIC is a leading provider of technical, engineering and enterprise information technology services to the U.S. government. Our 13,000 employees deliver systems engineering and information technology offerings for large, complex government programs, as well as a broad range of higher-end, differentiated technology services. The company is headquartered in McLean, Va.. For more information, visit www.saic.com.
Job Posting: Jul 25, 2014, 12:44:06 PM
Primary Location: United States-NC-RALEIGH
Clearance Level Must Currently Possess: None
Clearance Level Must Be Able to Obtain: None
Potential for Teleworking: No
Travel: None
Shift: Day Job
Schedule: Full-time